Lost my business for good due to pricing structure hired a car approx once a month for 12 years from them usually one way never more than 80 now they are asking 245 for the smallest car available I approached them personnally and they werent even bothered to help good bye Europcar
This is a very dodgy outlet of Europcar at Preswick Airport. Not even at the Airport at some trading estate. There is a guy there called John and you should avoid at all cost. His customer care skills is nil simply atrocious. Shouts at customers, if he does not get his way or you ask question. Called to confirm that the car has been returned with no damage and all is okay. Said that the car will be collected the next day and will be advised. Then Then I requested my fuel deposit said that the car was actually collected today and money will be returned within 10 day. A real liar They try to sell you extra insurance and scam you by saying if you don t take it you will lose automatically 1,000. Very slow in returning hire deposit up to 10 day back when they take the deposit straight away. Simply cannot believe that this is part of a global organisation. This John is a poor example of customer car and services.
Ojo, aunque en la web de Europcar informan que estn abiertos, a las 18h cierran. En Agosto hicimos reserva, el avin se retras 20 min y estaban cerrados. No contestaron las 30 llamadas al nmero que dejaron pegado en la oficina. Lamentable
Desk shut when we arrived at 14:20, no one willing to let us have the pre booked car till midnight, absolout joke of a place.will never use euro car again.Arnold Clark in Ayr will come and collect you from airport and were cheaper too.cannot praise them enough.
Europcar Ayr Prestwick is a UK Car Rental based in Prestwick, Scotland. Europcar Ayr Prestwick is located at Unit 3, Prestwick, Ayr KA8 9DJ, UK.
Please contact with Europcar Ayr Prestwick using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Europcar Ayr Prestwick opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider